• (852) 2119 3000

    Japanese Concierge


    • Handle residents’ check-in and check-out procedures in an effective and efficient way
    • Answer enquiries, handle complaints, provide local information/activities and resolve problems arising from residents
    • Ensure high level of residents’ satisfaction by providing prompt and courteous services and establishing friendly rapport with residents
    • Co-ordinate with external service providers to meet residents’ needs
    • 6-day work with no overnight duty


    • Degree or diploma holder, preferably in hotel or tourism management
    • N2 or above in Japanese Language Proficiency Test
    • Minimum 2 years’ relevant experience in serviced apartments, five-star hotels or front line customer services
    • Pleasant personality, customer oriented and detail-minded
    • Excellent in both spoken and written English and Japanese

    Please send your full resume stating contact telephone number, date available, present and expected salary to The Personnel & Training Department, Gateway Apartments, Suite 2306-7, Prudential Tower, The Gateway, Harbour City, Kowloon or via fax at 2119-3001 or e-mail to personnel@gatewayapartments.com.hk 

    Personal data provided will be used strictly in accordance with the Company’s personal data policy.