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    Personal Data (Privacy) Policy

    It is our policy to protect customers' privacy and we shall ensure compliance with all applicable privacy law, including the Personal Data (Privacy) Ordinance. Email address and other personal data (including but not limited to your name, telephone number, etc) collected by the Gateway Apartments through this website are to be provided voluntarily by you.

    We do not collect any personally identifiable information from customers during their browsing of our websites. When customers visit our websites, we record their visit only as a 'hit' and do not collect any personal data from them.

    The purposes of collecting personal data include:

    1. understanding users' needs so as to provide better service;
    2. following up on comments and other messages that Users submit to Gateway Apartments through its website;
    3. marketing and promotional efforts by and on behalf of Gateway Apartments.

    Personal data will not be sold or transferred out of Gateway Apartments except as provided herein below or with your consent.

    In cases when we have reason to believe that disclosing your personal data is necessary to identify, contact or bring legal action against someone who may be violating these Terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities, we may disclose your personal data. We may also disclose or access your personal data when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and/or improve our services.

    Gateway Apartments reserves the right but undertakes no duty to review, edit or otherwise change this policy at its sole discretion and without notice.

    We will take appropriate measures to safeguard data security. However, given the nature of the internet, we cannot guarantee security of data transmission over the internet. Accordingly despite our effort to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online product or services. You transmit all such information at your own risk. However, once we receive your transmission, we use our best endeavours to ensure its security in our own systems.

    Should customers have any queries about our privacy policy and practice, please write via e-mail to enquiry@gatewayapartments.com.hk or via mail to Suite 2306-7, 23/F., Prudential Tower, The Gateway, Harbour City, Kowloon, Hong Kong.

    Personal Information Collection Statement

    Gateway Apartments, its associated and/or related companies are also members of the Wharf Group (collectively 'we' or 'Our Group'), as one 'Data User', in complying with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong SAR, is committed to safeguarding your privacy on-line, and notifying you of certain matters when collecting information from you. This statement may change from time to time, so please check back periodically. By subscription and every time you log-in to this website to use our services, you agree to be bound by this statement at that time in force.

    Collection of Data

    At the time of subscription and at other times when using this website, you may be asked to provide us with personally identifiable information, such as your name, telephone number and e-mail address. It is necessary for us to collect your information for providing you the various information, services and activities offered on this website. You are not obliged to supply the data here but in event of failure to provide the information requested, we will not be able to provide you with the information, services and activities you requested.

    Purpose and Use of Data

    The information we collected will be used for the following purposes:

    1. to monitor use of this website and to help its further development;
    2. to compile aggregate statistics about our customers and to analyze site usage;
    3. to collect data for identity verification and records and to maintain contact lists for correspondence;
    4. to conduct researches and/or analyses from time to time for any purpose of the Gateway Apartments in connection with our business;
    5. to operate internal control, resolve disputes, troubleshoot problems and enforce our terms of use;
    6. to deliver information to you that we believe you may have interest in, such as targeted banners, new services and products and other promotions and marketing materials;
    7. to contact you regarding administrative notices and communications relevant to your use of this website and to respond to your request; and
    8. to access information provided by customers in order to design or improve products, services or facilities to meet customers' need or fulfill their interest.
    Direct Marketing

    We intend to use your personal information collected by us for marketing and promotion of any products, services, facilities offered or provided by Gateway Apartments or which we consider you may have interested in. We may not so use your personal information unless we have received your consent (or your indication of no objection) to the intended use. If any customer does not want us to use his/her personal data for marketing or promotional purposes, please click here or inform us via the following channels:

    1. Email to enquiry@gatewayapartments.com.hk
    2. Request in writing and send to Suite 2306-7, 23/F., Prudential Tower, The Gateway, Harbour City, Kowloon, Hong Kong
    Provision and Transfer of Data

    Your information will not generally be disclosed, provided or transferred out of the Gateway Apartments to any other party in a form that would identify you except in the circumstances provided in our Personal Data (Privacy) Policy and the following circumstances:

    If we use third-party suppliers or service providers to facilitate our services, we will have to provide your information for these suppliers or service providers offering such services where you choose to use these services.

    We may also disclose or access your information for administrative and other purposes that we deem necessary to maintain, service, and/or improve our services.

    As the parties mentioned above may have places of business outside Hong Kong, your information may be provided or transferred out of Hong Kong. By subscribing to our website or by logging-in, you agree to us providing or transferring your information to these parties outside Hong Kong. These parties adhere to their own privacy customs and policies and we have no control over their use of your information. Therefore, we are not liable to their use of your information.

    Please also see our Personal Data (Privacy) Policy which sets out our general privacy policy and practices in respect of our collection, holding and use of your information.

    Access to Data

    You have the right to request access to, and correction of, information about you held by us. If you need to check whether we hold your personal information or if you wish to have access to, correct any information relating to you which is inaccurate, please write via e-mail us at enquiry@gatewayapartments.com.hk or via mail to Suite 2306-7, 23/F., Prudential Tower, The Gateway, Harbour City, Kowloon, Hong Kong

    In case of discrepancies between the English version and Chinese version in respect of all or any part of this Policy, the English version shall prevail.

    Use of Cookies

    When you browse this website, information and data may be automatically collected through the standard operation of HCEL's internet servers and through the use of "cookies". Cookies are simple text files that are stored on your computer or mobile device by a website's server. Some cookies are strictly necessary to facilitate the use of the Website and use its features and many of the functions on the Website will not work properly, or at all, if these cookies are not allowed to be used. You must accept these cookies or else HCEL may not be able to provide services you have requested. Some cookies recognise repeat users and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Only that server will be able to retrieve or read the contents of these cookies. Cookies work by assigning a unique number to each visitor and each cookie is unique to your web browser. Using this website will allow HCEL to place cookies on your computer. Please be assured that these cookies do not store information which is personally identifiable. If you do not wish to accept cookies or delete existing cookies on your browser, you may adjust your browser's settings accordingly. However, please be reminded that certain cookies may be necessary for you to access or use certain features of the website.